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We manage your systems so you can manage your business

Nothing can bring your business to a standstill like computer problems and while they may not happen often, when they do all you want is for them to go away. That’s where we come in.

For over a fifteen years HappyMac has provided support for Macintosh and other IT solutions for businesses in Knoxville, Oak Ridge, Johnson City and surrounding Tennessee areas. We understand the frustration and desperation computer problems bring; after all, you’re not in business to fix your tools, and every minute something doesn’t work means lost productivity for your enterprise. Our specialty is making problems go away. We solve computer problems so you don’t have to.

The Macintosh is a different breed of computer, quite different from other platforms. Mac offers a secure computing environment, a stable OS and unique enhancements that make it a powerful creative tool. We know the strengths and quirks of working with Mac so we can help you maximize your productivity and avoid potential pitfalls.

We take personal responsibility to keep your computer systems up and running. Our ultimate goal is to work with you to prevent problems from occurring, but when systems do go down, we’ll be there with speedy response time and as quick a resolution as possible. After all, that’s what we do… we make problems go away.

Last Updated ( Monday, 12 December 2011 08:09 )
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We Know Macintosh

Apple certified Macintosh experts serving east TN since 1994.

(865) 584-3355

 

We Know IT for Business

We know how to satisfy the IT needs for business

  • OSX / UNIX server administration and setup
  • Email
  • Installation and Configuration
  • Upgrades, Preventative Maintenance
  • Network Design, Router Configuration
  • Secure Multi-location Networking, Virtual Private Networks (VPN)
  • Domain Name and Web Hosting Management
  • Windows Integration, File Sharing, and Platform Migration
  • Backup and Disaster Planning
  • Remote Systems Monitoring and Repair

 

Your User Information

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Featured Story

Outsource the Hard Parts of Web Development

spiderwebMany advertising and marketing companies are realizing that web development is software development, and it's very different from traditional media. A web site has a longer lifespan than most ad campaigns. It is an investment used for years on-end, with additional content accreting like a snowball. If the site is poorly implemented, additions and changes become insurmountable obstacles.

We partner with advertising and design houses to develop web sites and web applications using the techniques of software development. With over 20 years of combined development experience, we use design specifications, version control, incremental milestones and quality assurance testing to keep projects on-time, on-budget, flexible, and functional.

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Server Tips

Configuring OSX for web application deployment

Most web applications we develop are based on OSX, Apache2, MySQL, PHP5 and Propel. Unfortunately the versions bundled with OSX are not usually kept current by Apple or are bare bones, so it's up to us to load the necessary versions ourselves.

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Technical Tips

Flashback Trojan Detection

There's starting to be more and more press about the Flashback Trojan malware for Mac OS X that was discovered last September. According to recent reports, about 600,000 Macs world-wide are infected with this malware.

As with all malware, one of your best defences, is ensuring you keep your computer up-to-date with the latest updates from Apple and any other software vendors whose software you use (Microsoft, Adobe, etc.) You should also be sure to never run software that you don't know the source of, nor enter your administrator password if you're at all unsure about why it's being asked for.

If you'd like to check to see if your computer is infected with the Flashback Trojan, you can follow the instructions below. Please note that these instructions require typing (or copying and pasting) commands into the Terminal. If this isn't something you're comfortable with, feel free to give us a call and we'd be happy to help.

  1. Open Terminal from the Utilities folder (in the Applications folder)
  2. At the command prompt type: defaults read /Applications/Safari.app/Contents/Info LSEnvironment
  3. If you do NOT see an error like "The domain/default pair of (/Applications/Safari.app/Contents/Info, LSEnvironment) does not exist" you are probably infected with the malware. If you see an error like the one above, continue with these instructions
  4. At the command prompt type: defaults read ~/.MacOSX/environment DYLD_INSERT_LIBRARIES
  5. If you do NOT see an error like "The domain/default pair of (/Users/joe/.MacOSX/environment, DYLD_INSERT_LIBRARIES) does not exist" you are probably infected with the malware. If you see an error like the one above, you are probably not infected with the malware
  6. If either of those tests indicates that you are infected, you can get information on how to manually remove it here. If that procedure isn't something you're comfortable with, feel free to give us a call and we'd be happy to help.

This trojan, like most malware continues to evolve, so keep in mind the safety tips from the begining of the article: Keep updated, and don't enter your administrator password without knowing why. As always, we're here to help, so if you have any questions or concerns, please let us know.

Phone System Solutions

 

Switchvox® IP PBX

Switchvox is Digium's family of Voice Over IP Phone systems for small and medium businesses. Switchvox systems are designed to be easy to use, full of helpful features and cost less than a traditional PBX.

 

Click here for more information.

 

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Outsource The Hard Stuff !

Web site development? You know design, we know development. Focus on what you are best and let us implement your design. We can develop your most complex custom web-deployed applications.

Click here for more information.

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HappyMac™ is a trademark of The Metamedia Corporation. Apple and Macintosh are trademarks of Apple Inc. All other trademarks are trademarks of their respective owners.